Comprehensive IT infrastructure allowing real-time response at every stage of the supply-and-demand chain

To effectively control every aspect of the fulfillment process, ecL utilizes a fully integrated computer system that ties together all areas of operation - from customer care to telemarketing, payment process, warehousing, distribution, data management, purchasing and accounting. Inventory is real time for telemarketing associates and on the Internet, which shows up-to-date stock status and delivery information.

IBM eServer iSeries
ecL e-logistics management system
Proprietary logistics software with source code
System integration and connectivity
Web ordering, real-time data interfaces
2048 bit SSL protected payment gateway
Standard, custom-made and ad hoc activity reports
Data exchange and on-line shipment tracking
MPOS card collection system
Products and process control with bar code system
Radio frequency (RF) technology
PDA wireless delivery system
Web cam accessible any time from any where
ecL enhanced its IT infrastructure by moving from IBM AS/400 to eServer iSeries which delivers strong performance across multiple applications and varied workloads. Deploying this new server platform, ecL gains flexibilities in resource management, as well as improved availability and scalability.