ecL brings the day-to-day office administration into the e-business era through the integration of office management, warehouse management, supply chain management, e-procurement and information management via Open Web Platform technology. Customers can outsource the whole back office operations to ecL and obtain enhanced and professional services covering online stock visibility, next-day delivery, more effective cost control via pre-set approval matrix on web, customized management reports and highly efficient e-processing supported by ecL's customer service agents.