Comprehensive IT infrastructure allowing real-time response at every stage of the supply-and-demand chain
                         
                    	
                        	To effectively control every aspect of the fulfillment process, ecL utilizes a fully integrated computer system that ties together all areas of operation - from customer care to telemarketing, payment process, warehousing, distribution, data management, purchasing and accounting. Inventory is real time for telemarketing associates and on the Internet, which shows up-to-date stock status and delivery information.
                         
                    	
                         
                          | 
                              
                               
                                | 
                                     
                                      | 
 | IBM 
                                        eServer iSeries |   
                                      | 
 | ecL™ 
                                        e-logistics management system |   
                                      | 
 | Proprietary 
                                        logistics software with source code |   
                                      | 
 | System 
                                        integration and connectivity |   
                                      | 
 | Web 
                                        ordering, 
                                        real-time data interfaces |   
                                      | 
 | 2048 
                                        bit SSL protected payment gateway |   
                                      | 
 | Standard, 
                                        custom-made and ad hoc activity reports |   
                                      | 
 | Data 
                                        exchange and on-line shipment tracking |   
                                      | 
 | MPOS 
                                        card collection system |   
                                      | 
 | Products 
                                        and process control with bar code system |   
                                      | 
 | Radio 
                                        frequency (RF) technology |   
                                      | 
 | PDA 
                                        wireless delivery system |   
                                      |  | Web 
                                        cam 
                                        accessible any time from any where |  |  | 
                               
                                | 
                                    
                                     
                                      | ecL 
                                        enhanced its IT infrastructure by moving 
                                        from IBM AS/400 to eServer iSeries which 
                                        delivers strong performance across multiple 
                                        applications and varied workloads. Deploying 
                                        this new server platform, ecL gains flexibilities 
                                        in resource management, as well as improved 
                                        availability and scalability. |  |  |